We have undertaken a systematic review of all the aspects of the business – production, operations, order processing, finance and sales. Our key objective is to get our production back to a position where we could fulfill our promises relating to customer orders - sustainably.
Our raw material suppliers have been amazing – many have opened specially to support our needs - recognising that many of our products ultimately end up being used to clean Ambulance stations, hospitals, MOD sites and other establishments involved with ‘front line’ cleaning and hygiene.
Our intention is to very much keep working with our dealers and develop and improve the service and support that they get, and help them increase sales of Victor products. We are finding ways to become a stronger organisation. One way that has helped is the implementation of SAP ERP system, which is a tried and trusted, end to end system that has helped us gain visibility of raw materials, parts and components inventory, and streamline the whole operation.